Refund Policy

At SnakeskinJacket.store, we value your satisfaction and stand behind the quality of our products. If you are not completely happy with your purchase, we’re here to help.

1. Returns

• You may request a return within 14 days of receiving your order.
• Items must be unused, unworn, and in their original packaging with tags attached.
• Due to the unique nature of genuine snakeskin, slight variations in pattern and color are natural and not considered defects.

2. Refunds

• Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed back to your original payment method within 5–10 business days.
• Shipping costs are non-refundable.

3. Exchanges

We offer exchanges for size or style if available. Please contact us to arrange an exchange.

4. Non-Returnable Items

• Custom or made-to-order items.
• Sale or clearance items.

5. How to Request a Return

To initiate a return or exchange, please contact us at:

📧 snakeskinjacketstore@gmail.com

📞 Phone: +62 811-604-8144
🌍 Address: Jl.Kamboja, Perum Green Modeiz No.A11,Asahan,21219,North Sumatera,Indonesia